INTO helps business owners and leaders find the right AI opportunity, shape the strategy, and build custom capabilities inside the operation.
We start inside the work: the decisions, handoffs and bottlenecks that already run your business. Then we choose the capability worth building.
01
Meetings, handoffs, systems and exceptions.
02
The moment where better judgment changes the outcome.
03
A production system that becomes part of the operation.
A leadership brief before the first call. Every invoice reconciled. Any project question answered. Every guest call met with context. Exceptions recovered before they spread. This is the kind of AI we build.
Every morning, meetings, messages, commitments and operating signals become a ranked podcast for the leadership team — what changed, what matters and where to look next.
We run this briefing inside INTO, every morning.
Morning intelligence, ready to play
Laval returns hit $6,200 yesterday — 3× the $2,050 trailing average.
Laval — returnsPEX ½in — stockoutPlomberie Delisle
Morning intelligence, ready to play
Laval returns hit $6,200 yesterday — 3× the $2,050 trailing average.
Laval — returnsPEX ½in — stockoutPlomberie Delisle
Morning intelligence, ready to play
Calgary: 8 sick calls overnight — the counter can't open on time.
Calgary — staffingLaval — returnsPEX ½in — stockout
AI extracts the invoice, matches the PO and vendor, applies the variance rules, then files or routes the exception with an audit trail.
Filed and reconciled
LT-88231 · Laurentide Tubes Inc.
Filed and reconciled
LT-88231 · Laurentide Tubes Inc.
Human approval required
FB-2201 · Fournitures Boréal
Meetings, email, messages and file changes become one living operating record. Ask a question and get a cited answer — without calling another status meeting.
A living operational memory, installed inside your infrastructure.
Are we on track for August 15?
The permit is the critical path. Plumbing inspection — blocked: permit pending (filed Jul 8). City — permit review 5-7 business days from Jul 15. Electrician — needs the panel decision by Jul 21. Counters install — scheduled (Groupe Comptoir, Aug 2). Tight, but August 15 holds if the permit lands this week.
JUDGMENT
It handles the first conversation, answers within the rules you set, and brings a person in with the full context when judgment is required.
The system checks available stock, service windows and the approved route, then prepares a redirect or escalates the exception.
Stock 04 → Bay 12
Replacement stock found. Redirect prepared for dispatch approval.
InventoryService routeApproval rule
Stock 04 → Bay 12
Replacement stock found. Redirect prepared for dispatch approval.
InventoryService routeApproval rule
Exception held for dispatch
The replacement misses the service window, so the system keeps the context and asks a person to decide.
InventoryService windowDispatch handoff
01 / 05Leadership briefing
Find the highest-value AI opportunity before you commit to a build.
Spend two weeks inside the work. Leave with priorities, feasibility, architecture and a build-ready SOW.
~75%
of guest responses handled autonomously, in our own operation
12 months
from first sprint to a production platform, with Operto
20,000+
candidate profiles matched in minutes
Read the common answers, or ask INTO directly.
Then the answer is no, and you'll know in two weeks instead of a year from now. The go/no-go exists so you find out cheaply. We have told clients no.
You do. The IP, data, prompts and systems stay with you. If we part ways, the documented system keeps running.
It is scoped in your SOW and billed by sprint. Discovery exists so that number is grounded in your operation, not a brochure.
The first production release is measured in sprints, not quarters. A full platform takes longer; scope expands when the work proves it should.
We design workflows so automated decisions are disclosed, reviewable and reversible, with a clear human boundary. We host in Canada when compliance demands it.
No. Your data stays yours.
Yes. Customer-facing software used in Québec must work in French; bilingual delivery is part of the build when the operation requires it.
Start with a senior discovery conversation about the work, not a product pitch.
Book a discovery callSend it. We will pressure-test the scope and prepare a proposal for the build.
Request a proposal
